Privacy Policy
Last updated: 10 August 2026
This Privacy Policy explains how UHK, operated by Uzma Hayat Khan, collects, uses, stores, and shares personal information when you visit uhkonline.com, place an order, or contact our customer-care team.
Information you provide
When you place an order, we collect the information required to fulfil it, including your name, mobile number, delivery address, city, selected products, sizes, colours, order notes, and order history. If you contact UHK, we may also retain the information contained in your message and any photographs or documents you voluntarily provide.
Payment information
The current UHK website accepts cash-on-delivery orders and does not collect or store credit-card numbers through its checkout. If additional payment methods are introduced, the relevant payment provider may process payment information under its own privacy terms.
Technical information
Our website and hosting systems may automatically record limited technical information such as IP address, browser type, device information, access time, requested pages, error logs, and security events. This information helps us operate, secure, diagnose, and improve the website.
How we use information
We use personal information to confirm and fulfil orders, arrange delivery, provide customer support, communicate order updates, prevent misuse or fraud, maintain business and accounting records, improve our services, and comply with applicable legal obligations.
How information is shared
We may share only the information reasonably necessary with delivery and courier partners, website hosting and technical service providers, professional advisers, or public authorities when required by law. We do not sell or rent customer personal information.
Marketing communications
UHK may send product or promotional updates only where appropriate and permitted. You may ask us to stop promotional communications at any time by contacting us. Essential order and service messages may still be sent when needed to complete a purchase or respond to a request.
Cookies and essential technologies
The website may use cookies or similar essential technologies for security, shopping-bag functionality, checkout, session continuity, and basic site operation. You can control cookies through your browser settings, but blocking essential cookies may prevent parts of the website from working correctly.
Data retention
We retain order and customer-service information only for as long as reasonably required to fulfil orders, resolve disputes, maintain business records, meet legal or accounting obligations, and protect against fraud. Information is deleted or anonymised when it is no longer reasonably needed, subject to applicable requirements.
Your choices and requests
You may contact UHK to request access to, correction of, or deletion of personal information associated with you. We may need to verify your identity and may retain information where required for completed transactions, legal compliance, dispute resolution, security, or legitimate record-keeping.
Information security
We use reasonable administrative and technical safeguards intended to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure, and customers should avoid sending sensitive payment credentials through email or social media.
Children's privacy
The website is not intended for children under 18 to place orders independently. We do not knowingly collect personal information from children without appropriate involvement from a parent or guardian. A parent or guardian may contact us to request review or deletion of such information.
International customers
If you access the website or request delivery from outside Pakistan, your information may be processed in Pakistan and shared with service providers involved in international fulfilment. Privacy and data-protection rules may differ between countries.
Changes to this policy
We may update this Privacy Policy when our services, technology, or legal obligations change. The latest version will be posted on this page with an updated date.
Contact UHK
For privacy questions, correction or deletion requests, or complaints, email uhk12827@gmail.com, call 0328 4964669, or write to UHK at 106 D Block Johar Town, Lahore, Pakistan.